Refund Policy/Cancellation/Return/Exchange Policy
We take great pride in creating unique, customized products for our customers. We want you to be satisfied with your purchase, so we ask that you carefully review your order details and ensure that all information is correct before submitting your order.
Due to the customization of our products, we do not accept returns or issue refunds. Once you have placed an order with us and the customization process has begun, we are unable to cancel or modify your order.
In the unlikely event that you receive a defective or damaged product, please contact us within 24 hours of receipt to report the issue. We will work with you to determine the best solution to resolve the issue.
We value your business and appreciate your understanding of our return policy. If you have any questions or concerns, please do not hesitate to contact us. Our customer service team is here to assist you in any way possible.
